Privacy Policy

1. Introduction

At vetguider, we respect your privacy and are committed to protecting the personal data of our veterinary clients, their clinic staff, and their practice website visitors. This Privacy Policy explains how we collect, use, and share information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us when signing up for vetguider, requesting a strategy call, or configuring your clinic dashboard:

• Contact details (e.g., name, clinic name, email address, phone number).
• Dashboard configurations and clinic operational data.
• Payment and billing details for SaaS subscription services.

3. How We Use Your Information

We utilize the collected information to:

• Provide, maintain, and improve the vetguider platform.
• Power features such as the AI Receptionist and online booking forms.
• Deliver customer support, strategy call schedules, and transactional notifications.
• Optimize local SEO services and track marketing campaign analytics.

4. Data Protection and Security

We implement industry-standard administrative, physical, and technical security measures designed to protect your data from unauthorized access, loss, or alteration. All client records and patient booking data are stored securely and encrypted in transit.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@vetguider.com.